FAQ
What should I bring?
Bring any current medications your pet is taking. You may bring your own food or we can feed your pet our food (Nature’s Select). It is not necessary to bring anything else. Greymont is fully equipped with leads, bowls, bedding, toys, etc., and we will make sure your pet is comfortable and content. If you would like Nature's Select delivered to your home, you can find the details on their website.
What vaccinations are required to board my pet?
Dogs are required to have the rabies vaccine, DHLPP booster and Bordetella (for kennel cough) each year. Cats are required to have the rabies vaccine, Feline Leukemia vaccination and the FVRCP booster each year.
Will my pets stay together?
Dogs or cats from the same household usually enjoy staying together. There is a multi-pet discount if they share the same run or townhouse. However, dogs are always separated at feeding time. Please let us know if you prefer separate accommodations for your pets.
Will my dogs play with other dogs?
Greymont does not have group play.
What is van service?
Greymont provides door-to-door pick up and delivery in most of the Nashville area. The fee of $10.00 each way includes transportation of up to three pets, their food and medications.
How does the Greymont van service work?
Van service is first-come, first-serve. Please request van service when you make your boarding reservation. The day before you check in, our front desk will call to confirm your reservation and the van pick-up time. The day before you check out, we will call to confirm the van drop-off time.
Can I request a pick-up or drop-off time?
The van service has become extremely popular, and we can run as many as four shuttles per day. We will be able to tell you if your pick up/drop off will be in the morning or afternoon when we call the day before to confirm check in/check out.
Do I need to be home when you pick up or drop off?
Yes, for your pets’ safety, someone needs to be home when we pick up or drop off.
If my plane lands in the morning can I get my pet brought home that afternoon?
Travel plans are subject to change. Therefore we call you the day before check out to make sure your reservation is the same. We need to talk to you directly to confirm that you are home and give you a drop-off time.